In their ongoing quest to provide the very best in customer service and aftercare, Coleman Milne and CM Specialist Vehicle Division have launched their UK Customer Service Vehicle in a bid to limit vehicle down time and keep customers vehicles on the road – the first in the industry to do so.
The face behind the wheel is Steve Knowles who is no stranger to the company with his previous employment as Electrical Engineer within the Mellor Coachcraft branch of the Woodall Nicholson group. His previous experience as Repair Engineer, Windscreen Fitter and Auto Electrician furnishes him with the vital knowledge demanded by the role.
The new position is purely field based and the service vehicle is fully equipped to provide complete on-site repairs. Steve will liaise daily with in-house Warranty Manager Jon Holt-Weaver.
Jon commented, “As a leading manufacturer we know how vital it is to our customers to keep their vehicles in service. We have always offered the very best in customer aftercare and the new field service technician will help us to continue this in 2014 and beyond”.
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